I want your new artwork to arrive safe, sound, and ready to bring beauty into your space.
Processing & Care
Each piece is handled and packaged by me with a lot of care. I usually ship orders within 3–7 business days after payment.
If your order is a custom piece, I’ll let you know the estimated timeline before you purchase.
Packaging
Original works are wrapped securely with protective materials, reinforced packaging, and (for higher-value pieces) insurance.
Shipping Options
I ship across the U.S. via USPS, UPS, or FedEx.
International shipping is available — please note that you’ll be responsible for any customs or import fees.
Delivery Times
Once shipped, domestic orders usually arrive in 5–10 business days. International delivery times vary by country.
You’ll receive a tracking number so you can follow your package’s journey.
If Something Happens in Transit
In the rare event your package arrives damaged, please email me within 48 hours with photos of the packaging and artwork so I can help make it right.
Because each piece is unique and created with great care, all sales are final. I don’t accept returns, exchanges, or cancellations once an order is placed.
That said — I always want you to be happy with your purchase.
If there’s a problem
If your artwork is damaged during shipping, or if I’ve accidentally sent the wrong piece, please reach out.
I’ll work with you on a repair, replacement, or refund depending on the situation.
Custom Orders
Commissioned pieces are non-refundable once I’ve started work, but I’ll keep you updated along the way so there are no surprises.
A Note on Colors
I do my best to photograph artwork accurately, but colors may appear slightly different depending on your screen or lighting — this isn’t considered a defect.
Contact Me
If you have questions before or after your purchase, email me at creator@rebekahlanier.com — I’m happy to help.
